Steam cleaning, often referred to as Hot Water Extraction (HWE), is a specialized method primarily used for cleaning carpets and soft furnishings. In this process, a mixture of hot water and cleaning solutions is applied to the carpet fibers under high pressure. Subsequently, the loosened dirt and grime are extracted using a robust vacuum system, leaving the carpet thoroughly cleaned and refreshed.

Factory applied soil resistant products wear off due to traffic. It is recommended to have these products reapplied after the cleaning process to retain the protection from water and oil based stains.

Factory applied soil resistant products wear off due to traffic. It is recommended to have these products reapplied after the cleaning process to retain the protection from water and oil based stains.

Depending on the amount of traffic and occupants, for example residential carpets with normal soil should be cleaned annually and heavily used traffic areas every 6 months.

Our carpet cleaning process includes pre vacuuming as the first step in dry soil removal before pre-treatment and hot water extraction.

Steamatic utilizes a number of our own patented products as well as state of the art industry products depending on the particular soil or stain.

If the proper chemical or process is not used depending on the type of fiber some carpets can be damages, i.e. Wool.

Yes, special products and cleaning techniques designed for the delicate natural fibers are used on area rugs.

Soil acts like an abrasive if left in the carpet fiber will cause wear and soil can also create bacteria and odors.

Soft furnishings refer to items in your home or office that are made of fabric and enhance the comfort and aesthetics of a space. These can include sofas, armchairs, ottomans, curtains, cushions, rugs, and more.

While steam cleaning is suitable for many soft furnishings, it’s essential to check the manufacturer’s recommendations or care labels before proceeding. Some delicate fabrics or materials may require alternative cleaning methods to avoid damage.

Most upholstered sofas, armchairs, recliners, and dining chairs can typically be steam cleaned. However, it’s crucial to identify the fabric type and any specific cleaning instructions to ensure the best results and prevent potential damage.

Yes, steam cleaning is an effective and safe method for cleaning curtains and drapes made from various fabrics. It helps remove dust, allergens, and stains without causing shrinkage or damage to the material.

The frequency of steam cleaning soft furnishings depends on usage, household occupants, and the environment. As a general guideline, it’s recommended to steam clean high-traffic areas and frequently used items every 6 to 12 months. However, lighter used items or decorative pieces may require less frequent cleaning.

Yes, steam cleaning offers several benefits:

• Deep cleaning: Penetrates deep into fabrics to remove dirt, stains, and allergens.
• Eco-friendly: Uses minimal chemicals, making it environmentally friendly.
• Sanitization: High temperatures kill bacteria, germs, and dust mites.
• Odor elimination: Helps eliminate unpleasant odors, leaving furnishings fresh and clean.

The drying time for steam-cleaned soft furnishings varies based on several factors, such as humidity, fabric type, and ventilation. Generally, it can take anywhere from 2 to 6 hours for items to dry completely. Using fans or opening windows can help expedite the drying process.

Factory applied soil resistant products wear off due to traffic. It is recommended to have these products reapplied after the cleaning process to retain the protection from water and oil based stains.

A dry standard goal is established in an unaffected area of wet materials. Monitoring will be documented on a daily basis to determine when materials have reached drying goals.

Depending on the amount of time and type of fabrics, some furnishings can be successfully dried, your Steamatic professional can assess the damage and let you know what can be done.

There are several factors the will determine the length of time needed to dry your property, what materials are wet, how long have they been wet how much of the area is wet. Our professionals will complete an assessment to locate any potentially affected areas and develop a precise drying plan to have your property dry as soon as possible.

Depending on the wet materials and normal soiling water will cause odours, this can usually be eliminated when dried and cleaned.

Depending on the contamination level of the water intrusion, most ceilings can be dried as long as the material has not expanded or released from the structural supports. Your Steamatic professional will provide a close inspection and advise you on what can be done.

Not unless your Steamatic professional indicates the outside air is warm and dry enough to assist in drying.

Depending on the contamination level of the water intrusion carpets can be dried a cleaned, your Steamatic professional will provide a close inspection and advise.

These rugs will need to be removed and taken to Steamatic facilities where they will be dried and inspected.

This equipment will evaporate the moisture bound in the building materials, and the dehumidification equipment will remove the excess moisture from the air.

This will vary depending on the amount of soot contamination and severity, your Steamatic professional can give you a better idea after their assessment.

Our personnel are trained and certified to handle certain delicate items, however special artwork, etc. may need to be restored by a third party art conservator.

Yes we would ask for enough time to schedule for one of our representatives to meet with you at our facilities.

This will depend on the severity of the structural damage, in some instances we can move contents to other areas of your premises.

You can make that decision. However, your insurance carrier can usually recommend qualified contractors. We typically work with several insurance carriers and can provide you with a list of our references.

This will depend on the amount and degree of damage, the structure may not be livable, you would need to discuss with your insurance carrier for additional living arrangements.

It is best not to turn on the HVAC, however if cooling is needed, it is best to change your system filter before turning on the system.

The residues from a fire, soot and smoke from burned materials could be hazardous.

You may want to clean some specific delicate personal items, however our special formulated cleaning products are designed to remove the soot and odour unlike over the counter products you could purchase.

Mould is a naturally occurring organism in our environment, however certain types an amounts growing inside our homes can be detrimental to our health.

Depending on the amount in most cases the affected areas are contained off and may not be necessary to move out.

This would need to be determined by an indoor environmental professional.

Usually when substantial amounts are visible, the EPA has information for individuals available on their website.

Keep all areas dry, and if water intrusion happened dry quickly.

If not visible usually the musty or earthy smell, if this is the case a professional indoor air quality professional can be contacted to provide an assessment.

Due to advanced an organic food sources, wood, paper and most importantly moisture. and equipment solid wood flooring can be successfully dried in several cases.

It depends on the individual’s health can cause allergic reactions and worse, and if not remediated can cause damage to building materials especially wood and paper.

We will typically need to know the size of your building and number of diffusers and HVAC units

Cleaning can provide a better indoor air environment as well as allowing your HVAC equipment to run more efficiently.

Remove any fragile items from furnishing in areas the item must be moved to access the diffuser.

According to the National Air Duct Cleaning Association inspect every years and clean if visible buildup of dirt and debris is evident and inspect and clean the coil every year.

Depending on the size and number of HVAC units and diffusers.

This will depend on if you have insurance coverage for your contents, contact your insurance carrier for this information.